How to Report Your Job Order Metrics to NATHO

How to Report Your Job Order Metrics to NATHO

As a NATHO member staffing company, reporting job order metrics accurately is critical — not only does this benefit the industry, but NATHO members themselves gain an advantage from benchmarks being as precise as possible. The simple fact is, the cleaner the information provided to NATHO, the more helpful these metrics become, allowing members to analyze patterns and determine their success against the industry standard.

How can you be sure your staffing company is reporting job order metrics accurately? Begin with the basics — here’s a starter guide!

1.  Enter data on Mondays

You’ll be reporting on the number of open job orders (for registered nurses only) at your company every Monday. Since many of the metrics you’re reporting are for the prior week, providing your order metrics on Monday the following week will ensure you don’t fall behind or confuse the reporting period.

2.   Have a thorough understanding of NATHO order metric definitions

Here are the need-to-know definitions of NATHO’s job order metrics — use this as a cheat sheet to determine if you’re reporting accurately.

Average on Assignment

This is the number of travelers in each category on assignment for the reporting week — make sure the template you submit includes the dates of the week you’re reporting.

On Contract

In the prior week, how many travelers did you pay (i.e., have working out on assignment/contract)? This is a cumulative list of all travelers, including those you booked in different weeks, perhaps even months ago.

Gross Weeks Booked

In the prior week, what was your recruiters’ "booking production." This may include bookings that will not start their assignment for many weeks in the future.

For example, your company booked 10 travel contracts (or placed/locked 10 travelers) that were each 13 weeks in length, plus two 13-week extensions.

10 (x) 13 = 130

+        2 (x) 13 = 26­­___


In this example, your Gross Weeks Booked is 156 weeks.

Net Weeks Booked

In the prior week, did you have any previously booked contracts (or parts of them) "fall off"? It does not matter if you booked them in the same prior week or in weeks long past. You are tracking when the "fall off event" occurred (you found out it happened), looking at the prior week.

A fall off can be a nurse or a client canceling an assignment that has not started (so you may have an 8 or 13 week fall off, for example). It can also be a RN quitting or getting fired before the assignment has ended, with the fall off being how many weeks you lost from the assignment. For example, if a RN is fired after 10 weeks on a 13-week placement, you have a three week fall off.

Add up all your fall off weeks (if any), and then subtract them from your Gross Weeks Booked in order to get your Net Weeks Booked.

Weeks Booked

Number of Net Weeks Booked in each category.

Confirmations (x) number of weeks (-) weeks lost due to cancels, terminations, travelers leaving assignments.                      

Productivity fall off

The difference between Net and Gross Weeks Booked is the "productivity fall off."

3.   Be consistent

One of the most important things to remember in your job order reporting is to remain consistent. While it may seem tedious, the metrics you provide are contributing to the industry’s overall benchmarks, enabling your company to determine its strengths and areas for improvements.