Articles of Interest
Job Order Index (May 1, 2017-September 25, 2017)
NATHO will be at the 2017 Healthcare Staffing Summit in Dallas, and we have a couple of great events scheduled for members, including a reception and tax whitepaper luncheon!
The Healthcare Staffing Summit is a meeting of the industry minds presented by Staffing Industry Analysts which is now in its 15th year. This year’s Healthcare Staffing Summit will be held November 13-15, 2017, at the Fairmont in Dallas, Texas. At HSS you’ll find content and presentations designed exclusively for staffing firm leaders. This year’s keynote speakers include Michelle Gielan, best-selling author of Broadcasting Happiness; Tony Gregoire, CCWP, Director of Research (The America) at Staffing Industry Analysts; and Ian Morrison, author, consultant, and futurist.
Even better, NATHO will be hosting a couple of excellent members-only events at HSS 2017! Here are some more details about the special NATHO events at this year’s Healthcare Staffing Summit:
NATHO Tax Whitepaper Luncheon
Join NATHO for an exclusive members-only Tax Whitepaper Luncheon on Tuesday, November 14, 2017, from noon-2:30 p.m. CT at the Fairmont Dallas, located at 1717 N. Akard Street, in the heart of the Dallas Arts District.
This luncheon will help educate you and your team on the ins and outs of travel taxes with an FAQ on the NATHO Tax Whitepaper presented by Michael Healy and Joseph Smith. Smith, of TravelTax.com, is known as the travel tax guru, so the information presented on this sometimes confounding topic will be incredibly useful!
Click here to register for this free event, exclusive to NATHO members.
Contact NATHO at firstname.lastname@example.org with any questions regarding the NATHO Tax Whitepaper Luncheon.
NATHO Members Reception
Join NATHO and your fellow NATHO members for a members-only reception on Tuesday, November 14, 2017, from 5:30-6:30 p.m. CT at the Fairmont Dallas, located at 1717 N. Akard Street, in the heart of the Dallas Arts District.
Click here to register for this fun, free NATHO mixer.
Contact NATHO at email@example.com with any questions regarding the NATHO Members Reception.
We look forward to seeing you in Dallas!
As you may have heard, the Nurse Licensure Compact (NLC) will be transitioning to the Enhanced Nurse Licensure Compact (eNLC) in early 2018. This will impact certain traveling nurses and their ability to expediently work in various states.
It’s crucial for healthcare staffing companies to be prepared, educated, and ready to help their travelers get ready for this upcoming shift in the compact.
In a nutshell, the eNLC implementation date is set for January 19, 2018, and will change the complete list of compact states. Some states and travelers will not be affected, but there are several states that will be added or taken out of the compact, as well as a few states whose statuses remain unclear at this time.
Most of the original NLC states will be part of the eNLC, but four states — Colorado, Rhode Island, Wisconsin, and New Mexico — were part of the NLC but have not passed legislation to join the eNLC.
On the flip side, new states which were not originally compact states but have joined the eNLC include Florida, Wyoming, Georgia, West Virginia, and Oklahoma.
With states like Wisconsin, Massachusetts, Michigan, and New Jersey awaiting pending eNLC legislation, and states like Colorado and New Mexico likely to introduce emergency legislation to join the eNLC prior to implementation in January, the information you provide to your travelers may change at any time, so it’s important to make sure you share the best, most up-to-date information with them!
Click here for a full list of FAQs from the National Council of State Boards of Nursing (NCSBN). You can also find an implementation map here, provided by the NCSBN. The NCBSN should be updating these resources to reflect any new changes, but be sure to call a state’s Board of Nursing with any specific questions.
Travel nurses are a critical component of our national healthcare landscape, particularly given the workforce shortages that are challenging providers across the country. Today, travel nurses can be found in most hospitals and other healthcare settings.
In choosing a nurse staffing partner, it’s important to look for one with a large database of highly qualified candidates who have been carefully screened to ensure proper certifications, training, and clinical competencies. In addition, a staffing partner should work closely with a healthcare organization to understand its culture, operational style, and specialty needs to supply candidates who will be an excellent fit.
While travel nurses provided by quality staffing companies will arrive with the knowledge, expertise, and attitude needed to do a good job, there are several actions a healthcare organization can take to ensure their success.
1. Embrace the Traveler as a Welcome Addition
When travel nurses arrive, they are coming into an organization where they don’t have a history. It’s important to introduce and welcome them, and then validate in staff huddles and meetings that they are valuable team members. Creating a supportive atmosphere, where raising a hand and asking questions is encouraged, will help travelers more quickly acclimate.
2. Enhance Traveler Orientation With a Personal Touch
Getting travel nurses up to speed quickly begins with an effective and thorough orientation. Most healthcare organizations have standard orientation processes; an extra step that nurse managers can take is to connect with travelers during the orientation. Nurse managers can introduce themselves, welcome the traveler and provide contact information. This also gives nurse managers the opportunity to say, ‘please call me with any questions.’ This brief, but important encounter lets travelers know they are part of the team.
3. Ensure Staff Alignment through Orientation Check List
The orientation checklist, provided by the unit educator or nurse manager, enables nurse leaders to ensure that travelers have mastered the information and procedures for their work unit. The nurse manager, nurse educator, and the travel nurse should agree up front on the timetable and verification processes for completing the checklist.
4. Check In Periodically on the Traveler’s Progress
Nurse managers can schedule a meeting with the traveler at the end of the second week to see how the traveler is progressing. This can be an excellent time to review the orientation checklist and answer questions. It can also be a time for discovering strengths and weaknesses – and implementing changes. After this initial meeting, the nurse manager should continue to check in on the traveler periodically.
5. Provide Feedback to the Staffing Agency
A quality staffing partner will seek feedback from the healthcare organization on their traveler’s performance. Typically, nurse managers will be asked to complete a mid-assignment evaluation to assess the travel nurse’s success. Working together, the agency and provider can develop a plan to help the traveler resolve any issues.
6. Create an Atmosphere of Inclusion
If there is a holiday party or awards celebration, invite the travel nurses. By creating an environment where everyone is welcomed and valued, it strengthens the entire unit. Healthcare, after all, is a team sport. Setting an inclusive tone will create a united clinical environment where high-quality care can flourish.
NATHO will present a webinar on its 2017 NATHO Travel Nurse Benchmarking Analysis on Wednesday, September 27, at 2 p.m. CT.
All NATHO members are invited and should stay posted for more information about the webinar forthcoming from NATHO!
Click here to learn more about the insights provided by the NATHO Travel Nurse Benchmarking Analysis.
POSTED BY MEGEN ROBBINS, MARKETING TEAM LEAD, CIRRUS MEDICAL STAFFING
As a NATHO member staffing company, reporting job order metrics accurately is critical — not only does this benefit the industry, but NATHO members themselves gain an advantage from benchmarks being as precise as possible. The simple fact is, the cleaner the information provided to NATHO, the more helpful these metrics become, allowing members to analyze patterns and determine their success against the industry standard.
How can you be sure your staffing company is reporting job order metrics accurately? Begin with the basics — here is a starter guide!
You’ll be reporting on the number of open job orders (for registered nurses only) at your company every Monday. Since many of the metrics you’re reporting are for the prior week, providing your order metrics on Monday the following week will ensure you don’t fall behind or confuse the reporting period.
Here are the need-to-know definitions of NATHO’s job order metrics — use this as a cheat sheet to determine if you’re reporting accurately.
This is the number of travelers in each category on assignment for the reporting week — make sure the template you submit includes the dates of the week you’re reporting.
In the prior week, how many travelers did you pay (i.e., have working out on assignment/contract)? This is a cumulative list of all travelers, including those you booked in different weeks, perhaps even months ago.
In the prior week, what was your recruiters’ "booking production." This may include bookings that will not start their assignment for many weeks in the future.
For example, your company booked 10 travel contracts (or placed/locked 10 travelers) that were each 13 weeks in length, plus two 13-week extensions.
10 (x) 13 = 130
+ 2 (x) 13 = 26___
In this example, your Gross Weeks Booked is 156 weeks.
In the prior week, did you have any previously booked contracts (or parts of them) "fall off"? It does not matter if you booked them in the same prior week or in weeks long past. You are tracking when the "fall off event" occurred (you found out it happened), looking at the prior week.
A fall off can be a nurse or a client canceling an assignment that has not started (so you may have an 8 or 13 week fall off, for example). It can also be a RN quitting or getting fired before the assignment has ended, with the fall off being how many weeks you lost from the assignment. For example, if a RN is fired after 10 weeks on a 13-week placement, you have a three week fall off.
Add up all your fall off weeks (if any), and then subtract them from your Gross Weeks Booked in order to get your Net Weeks Booked.
Number of Net Weeks Booked in each category.
Confirmations (x) number of weeks (-) weeks lost due to cancels, terminations, travelers leaving assignments.
The difference between Net and Gross Weeks Booked is the "productivity fall off."
One of the most important things to remember in your job order reporting is to remain consistent. While it may seem tedious, the metrics you provide are contributing to the industry’s overall benchmarks, enabling your company to determine its strengths and areas for improvements.
Travel taxes can seem daunting to both healthcare staffing agencies and traveling healthcare professionals. That’s why NATHO created a handy Travel Tax FAQs white paper, available exclusively to NATHO members!
NATHO’s Travel Tax FAQs white paper can help your agency remain compliant and audit-ready, while also better serving your travelers with knowledge of accurate IRS rules and guidelines. In addition to a convenient glossary of relevant terms, the FAQs cover popular topics like tax homes, M&I, housing, timelines and geographical limits and much, much more.
NATHO members can access the white paper by visiting NATHO.org and clicking “NATHO MEMBER LOGIN” at the top-right of the page. Once you enter your credentials, click “MY ACCOUNT” then select the “DOWNLOADS” tab to access this and other NATHO member content. Please note that the Travel Tax FAQs white paper is a view-only document.
Additionally, the Travel Tax FAQs white paper will be the topic at this year’s NATHO Members Meetup at the Healthcare Staffing Summit in Dallas this November.
Not a NATHO member yet? Click here to join now and gain access to this and other helpful content, support, and resources!
Job Order Index (April 2016-April 2017)
Staffing Industry Analysts’ 2017 Healthcare Staffing Summit will be November 13-15, in Dallas, Texas. This year marks the Summit’s 15th year of laser-focused content and presentations exclusively designed for healthcare staffing firm leaders from throughout the United States.
This year’s keynote speakers are Michelle Gielan, best-selling author of Broadcasting Happiness; Tony Gregoire, CCWP, Staffing Industry Analysts’ Director of Research (The Americas); and Ian Morrison, author/consultant/futurist.
In addition to all the great insights and networking opportunities at HSS, NATHO will host its annual Members Meeting at the Summit. This year’s NATHO luncheon will feature an FAQ on the Tax White Paper. Additional details TBA!
Click here to learn more about the 2017 Healthcare Staffing Summit, or to register today.
NATHO looks forward to seeing you in Dallas!
Nurses Week is celebrated each year, May 6-12, ending on the birthday of iconic RN Florence Nightingale. As those in healthcare staffing know, nurses are among healthcare’s most unsung heroes — making it extra important to take the time to recognize them for all of their hard work!
Most healthcare staffing companies like to do something special for their travel nurses in celebration of Nurses Week. That could mean everything from creating a Nurses Week microsite or landing page for the masses to focusing on funding special gifts for your agency’s travelers — or both!
Celebrating Nurses Week will not only offer your travelers a great customer experience, it will also make them feel appreciated — which will increase their loyalty to their recruiter and your agency in the long run. Whatever your agency has planned for 2017, it’s likely locked and loaded at this point. But if you don’t have anything planned this year, it’s never too early to start planning for 2018 or to do something spontaneous for your crew of healthcare professionals at the last minute.
If you’ve got a big Nurses Week celebration planned, great job! You’re doing right by your travelers, fostering their loyalty, and likely making their day, which is the most important thing.
If Nurses Week snuck up on your organization this year, check out this great toolkit put out each year by the American Nurses Association. It contains information on the annual theme for Nurses Week as well as a bundle of easily customizable resources — cards, graphics, certificates, and more — which you can use to help celebrate your nurses.
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NATIONAL ASSOCIATION OF TRAVEL HEALTHCARE ORGANIZATIONS
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